Terms & Conditions
These Terms and Conditions ("Terms") govern your access to and use of the Glorion Casino website and services (the "Services") operated by Glorion Casino. By registering an account, depositing funds, or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.
Glorion Casino provides online gaming entertainment for eligible users. We prioritize fair play, security, and responsible gambling. These Terms incorporate our Privacy Policy and Responsible Gambling Policy by reference.
1. Eligibility and Age
You must be at least 18 years of age to use the Services. It is your responsibility to ensure compliance with local laws regarding online gambling. Glorion Casino does not accept players from jurisdictions where online casino games are prohibited, including but not limited to certain restrictions under Australian federal law.
Under the Interactive Gambling Act 2001 (Cth), providing interactive gambling services such as casino games to persons in Australia is illegal. By accessing the Services, you confirm you are not located in Australia or any restricted jurisdiction and are not using any VPN or proxy to bypass geo-restrictions.
We reserve the right to request proof of age and identity. Any account found to belong to an underage user will be closed immediately, with all winnings forfeited. You must not allow minors or ineligible persons to access your account or use the Services.
Eligibility also requires that you are not a self-excluded gambler, not on any gambling exclusion list, and have the legal capacity to enter into contracts. Employees, affiliates, and related parties of Glorion Casino are prohibited from playing.
2. Account Registration and
To use the Services, you must create a personal account by providing accurate information, including your full name, date of birth, address, email, and phone number. You agree to update this information promptly if it changes.
One account per person, household, IP address, or device is permitted. Multiple accounts will result in closure of all accounts, forfeiture of balances, and potential legal action. You are responsible for maintaining the confidentiality of your login details.
If you suspect unauthorized access, notify [email protected] immediately. We are not liable for losses due to compromised credentials unless due to our gross negligence. We may suspend or terminate accounts for security reasons without notice.
Accounts inactive for 12 consecutive months may be closed, with remaining balances subject to forfeiture after notification. Dormant account fees may apply as notified.
3. Deposits and
Deposits can be made using approved methods such as credit/debit cards, e-wallets, bank transfers, and cryptocurrencies where available. The minimum deposit is $10 or equivalent. All deposits must be from a source owned by you and not linked to illegal activities.
We do not accept third-party deposits. Deposits are processed instantly or within 24 hours. Currency conversion fees may apply if your deposit currency differs from your account currency.
Pending wagers or bonuses may affect available balances. We reserve the right to chargeback fraudulent deposits or reverse unauthorized transactions. You authorize us to debit your payment method for any chargebacks.
4. Bonuses and
Bonuses, free spins, and promotions are subject to specific terms displayed at the time of offer. General wagering requirements are 35x the bonus amount unless stated otherwise. Maximum bet per spin while wagering is $5.
Bonuses expire after 30 days. Only eligible games contribute to wagering (slots 100%, table games 10%, others 0%). Abuse of bonuses, including bonus hunting or using multiple accounts, results in forfeiture.
Welcome bonuses require a minimum deposit and one-time use per player. No withdrawal of bonus funds until requirements are met. We may alter or cancel promotions at any time.
5. Withdrawals are available once wagering requirements are met and verification is complete. Minimum withdrawal is $20. Processing takes 24-72 hours, plus payment method time.
Maximum monthly withdrawal is $10,000 unless VIP status applies. We prioritize the deposit method for withdrawals up to the deposited amount. Proof of ownership may be required for large sums.
Withdrawals over $2,300 trigger enhanced verification. Delays may occur due to compliance checks. We are not liable for bank fees or delays.
6. Verification and KYC
To comply with anti-money laundering laws, including the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, we require Know Your Customer (KYC) verification. Submit valid ID (passport, driver's license), proof of address (utility bill <3 months), and payment method proof.
Enhanced Due Diligence applies to high rollers, PEPs, or suspicious activity. Source of Funds/Source of Wealth documentation may be requested. Failure to verify halts withdrawals.
We report suspicious transactions to AUSTRAC if applicable. Verification data is stored securely per our Privacy Policy.
7. Game Rules and Fair Play
All games use certified Random Number Generators (RNGs) audited by independent labs. Rules for each game are available in-game or on the site. Bets are final once accepted; no changes post-outcome.
Malfunctions void all bets. We reserve the right to restrict games or bets. Collusion, cheating, or using bots results in account termination and winnings confiscation.
Maximum win per bet is $250,000. Progressive jackpots follow specific rules.
8. Responsible
Glorion Casino promotes responsible gambling. Tools include deposit limits (daily/weekly/monthly), loss limits, reality checks, time-outs (24 hours to 120 days), and permanent self-exclusion.
Set limits via account settings; they take effect immediately. Self-excluded players cannot reverse for 6 months minimum. We support national self-exclusion registers.
Seek help from Gambling Help Online (1800 858 858) or similar services. Signs of problem gambling include chasing losses or neglecting responsibilities. We monitor for risky behavior and may intervene.
Our Responsible Gambling Policy details harm minimization measures, including no inducements during self-exclusion.
9. Prohibited
You must not: use the Services for money laundering; exploit errors; collude with others; use automated software; access from restricted jurisdictions; or engage in fraudulent activity.
VPN/proxies to bypass restrictions result in immediate closure. We monitor IP addresses and device fingerprints.
10. Intellectual
All content, software, graphics, and trademarks are owned by Glorion Casino or licensors. You receive a limited license for personal use. No copying, distributing, or reverse-engineering.
Game software is licensed, not sold. Third-party providers' terms apply.
11. Liability
The Services are provided "as is." We disclaim warranties for interruptions, viruses, or data loss. Liability is limited to the amount wagered in the last 30 days.
We are not liable for gambling losses or addiction. You play at your own risk.
Force majeure events excuse performance.
12. Consumer
These Terms comply with applicable consumer laws. Unfair terms are void. Complaints via [email protected]; escalation to eCOGRA if unresolved.
Australian users note: Offshore sites like ours operate outside ACMA jurisdiction but adhere to international standards.
13.
We may terminate your account for breach, with notice where possible. Balances paid after verification, minus disputed amounts.
You may close your account anytime, requesting balance payout.
14. Governing Law
These Terms are governed by the laws of Curacao. Disputes resolved in Curacao courts. Australian law does not apply.
15.
We may update Terms with 7 days' notice via email/site. Continued use constitutes acceptance.
16.
For questions, email [email protected].
17.
Invalid provisions do not affect others.
18. Entire
These Terms supersede prior agreements.